FAQ
Quick answers to the questions we get the most.
Balance and money
Why is some of my balance locked and I can’t withdraw it?
Free money (promo codes, daily rewards, level up bonuses and Discord rewards) is added as locked balance. You can play with it right away, but you can only withdraw it, tip it or stake it in a coinflip against another player once you have wagered 5x the amount. Every bet counts toward that, and the withdraw window shows how much is left. Money you deposit yourself is never locked.
What happens if my balance is too small to bet?
If your total balance (locked and unlocked combined) falls below every game’s minimum bet and you have no active or reserved bets, your old wagering requirement resets automatically. You keep the leftover coins, which become unlocked, and your next locked reward starts with a fresh 5x requirement. Active bets must settle or be cancelled first. A small “Ready to withdraw” amount alone does not reset the requirement if your locked coins still cover a bet.
Can I send someone money on the website?
Yes. Click a player’s name in the chat to open their card and use Tip. The minimum tip is 1k, it comes from your unlocked balance and it is final, so double check who you are sending it to.
How do I deposit?
Press + next to your balance, enter the amount and run the /pay command it shows in game, from the Minecraft account you signed in with. Your balance updates within seconds.
How long do withdrawals take?
The bot pays withdrawals in game, usually within a few seconds. A withdrawal can be 50k to 500m, and you can have up to 3 open at once. It can take longer while the server is down or a payout is being checked.
My deposit or withdrawal is missing, what do I do?
Message us in our Discord server with your username and, for a withdrawal, its # reference from the withdraw window.
Safety and DonutSMP
Is this site safe?
You sign in by paying the bot a small amount from your Minecraft account (it goes to your balance), so PlayDonut never needs your password, email or Microsoft login. Never give those to anyone, and only pay sign in codes you started yourself, never one someone sent you. Deposits and withdrawals are ordinary in-game payments, and every game round is provably fair, so you can check each result yourself on the Provably Fair page.
Can I get banned on DonutSMP for this?
PlayDonut is independent and not connected to DonutSMP, so we can’t speak for their staff. Using the site only takes normal /pay payments, nothing to install and no mods. It is still up to you to follow the DonutSMP rules, which can change, so check them yourself.
Is PlayDonut real money gambling?
PlayDonut is not a gambling company or a real-money casino. It is an arcade and social platform played only with DonutSMP in-game money: nothing with real-world monetary value can be deposited, wagered or withdrawn. We are not affiliated with Mojang AB, Microsoft or DonutSMP.
Games and rewards
How do I know the games aren’t rigged?
Every round’s result comes from a server seed whose hash you can see before you bet. When the round ends the seed is revealed, and you can recheck the result on the Provably Fair page.
How can I get free money?
Claim daily rewards, climb the daily race, link your Discord, invite friends with referrals and redeem promo codes on your profile.
I have another question
Ask us in our Discord server.